Subscribers (Messaging) field descriptions

Field Description
System The name of the messaging system.
Template The messaging template of a subscriber template.
Last Name The last name of the subscriber.
First Name The first name of the subscriber.
Mailbox Number The full mailbox number of a subscriber, including the site group and site identifiers and the short mailbox number. Subscribers use mailbox numbers to log on to their respective mailbox. For a PBX subscriber, the mailbox number ranges from three to ten digits in length. Other local subscribers use this field to address messages to the PBX subscriber. For a Multisite system subscriber, the mailbox number is up to 50 digits in length.

Ensure the mailbox number is:

  • In the range of mailbox numbers assigned to your system

  • Unassigned to another local subscriber

  • Of a valid length on the local computer

This is a mandatory field on the Add Subscriber pages for all types of messaging systems.

Password The default password the subscriber must use to log in to the mailbox.

The password can be from 3 to 15 digits and adhere to system policies set on the Avaya Aura® Messaging server

Save as Template Saves your current settings as a template.

Basic Information

Field Description
Class Of Service The class of service for this subscriber. The COS controls subscriber access to many features and provides general settings, such as mailbox size. You can select an option from the drop-down box.
Community ID The default community ID for the subscriber. Community IDs are used to control message sending and receiving among groups of subscribers. The default value is 1.
Numeric Address The unique address in the voice mail network. The numeric address can be from 1 to 50 digits and can contain the Mailbox Number.
PBX Extension The primary telephone extension of the subscriber. For a Multisite system subscriber, this number is up to 50 digits in length.
Site The name of the site. Messaging includes a site named Default. Change this name when you set the site properties for the first time.

Subscriber Directory

Field Description
Email Handle The name that the system displays before the computer name and domain in the subscriber's email address.
Telephone Number The telephone number of the subscriber as displayed in address book listings and client applications. The entry can be a maximum of 50 characters in length and can contain any combination of digits (0-9), period (.), hyphen (-), plus sign (+), and left and right parentheses ([) and (]).
Common Name The display name of the subscriber in address book listings, such as those for e-mail client applications. The name you enter can be 1 to 64 characters in length. This field is automatically populated when you add a new subscriber.
ASCII version of name If the subscriber name is entered in multi-byte character format, then this field specifies the ASCII translation of the subscriber name.
Pronounceable Name The pronounceable name of a user.

The name of a user, info mailbox, or distribution list might not follow the pronunciation rules of the primary language for your system. To increase the likelihood of the Speech Recognition feature recognizing the name, spell the name as you would pronounce the name.

For example, if the primary language of your system is English, spell Dan DuBois as Dan Doobwah. You can also enter an alternative name for the user. For example, William Bell might also be known as Bill Bell. If you enter William in the First name field, Bell in the Last name field, and Bill Bell in the Pronounceable name field, the speech engine recognizes both William Bell and Bill Bell.

Include in Auto Attendant directory The option to add the messaging system to the auto attendant directory.

Subscriber Security

Field Description
Expire Password Specifies whether your password expires or not. You can choose one of the following:
  • yes: for password to expire

  • no: if you do not want your password to expire

Is Mailbox Locked? The option to specify if you want the system to lock your mailbox. A subscriber mailbox can become locked after two unsuccessful login attempts. You can choose one of the following:
  • no: To unlock your mailbox

  • yes: To lock your mailbox and prevent access to it

Mailbox Features

Field Description
Personal Operator Mailbox The mailbox number or transfer dial string of the subscriber's personal operator or assistant. This field also indicates the transfer target when a caller to this subscriber presses 0 while listening to the subscriber's greeting.
Personal Operator Schedule The option to specify when to route calls to the backup operator mailbox. The default value for this field is Always Active.
TUI Message Order The order in which the subscriber hears the voice messages. You can choose one of the following:
  • urgent first then newest: to direct the system to play any messages marked as urgent prior to playing non-urgent messages. Both the urgent and non-urgent messages are played in the reverse order of how they were received.

  • oldest messages first: to direct the system to play messages in the order they were received.

  • urgent first then oldest: to direct the system to play any messages marked as urgent prior to playing non-urgent messages. Both the urgent and non-urgent messages are played in the order of how they were received.

  • newest messages first: to direct the system to play messages in the reverse order of how they were received.

Intercom Paging The intercom paging settings for a subscriber. You can choose one of the following:
  • paging is off: to disable intercom paging for this subscriber.

  • paging is manual: if the subscriber can modify, with Subscriber Options or the TUI, callers can page the subscriber.

  • paging is automatic: if the TUI automatically allows callers to page the subscriber.

VoiceMail Enabled The option to specify if a subscriber can receive messages, email messages and call-answer messages from other subscribers. You can choose one of the following:
  • yes: To create, forward, and receive messages.

  • no: To prevent the subscriber from receiving call-answer messages and to hide the subscriber from the telephone user interface (TUI). The subscriber cannot use the TUI to access the mailbox, and other TUI users cannot address messages to the subscriber.

MWI enabled
The option to enable the message waiting indicator (MWI) light feature. The options are:
  • No: The user has a voice mailbox only.

  • ByCOS: The CoS controls how the system enables MWI. The MWI enabled field overrules the MWI setting defined by the CoS to which the user is associated.

Secondary Extensions

Field Description
Secondary Extension One or more alternate number to reach a subscriber. You can use secondary extensions to specify a telephone number for direct reception of faxes, to allow callers to use an existing Caller Application, or to identify each line appearance on the subscriber's telephone set if they have different telephone numbers.

For AAM 6.3, you can add a maximum eight secondary extensions.

Miscellaneous

Field Description
Miscellaneous 1 Additional, useful information about a subscriber template. Entries in this field are for convenience and are not used by the messaging system.
Miscellaneous 2 Additional, useful information about a subscriber template. Entries in this field are for convenience and are not used by the messaging system.
Miscellaneous 3 Additional, useful information about a subscriber template. Entries in this field are for convenience and are not used by the messaging system.
Miscellaneous 4 Additional, useful information about a subscriber template. Entries in this field are for convenience and are not used by the messaging system.
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